So my order was cancelled. I do not blame CTH though. You were even generous to offer 40% off. However since I have to put another hit on my credit card, I think i'll order from somewhere else. Nothing personal but another site has a tea I would like to try more. Maybe this was a blessing in disguise?


This was the first time I ever really thought of loose tea seriously, so I have to thank them for that. Tea will now become a daily drink for me.

I also would like to personally thank Will for answering my email questions about teapots.

- likegreentea

i hear you. this mess is unfortunate. i might try to order again if samples were available? i am not going to spend $15-$30 plus each on teas that i have never tried. especially after this fiasco.

Mine as well.

Same here. Very disappointed. Thank you and goodbye.

What exactly are we saying "thank you" for? The opportunity to have our orders cancelled?

What exactly are we saying "thank you" for?
Well "I" am thanking them for opening my mind to new tea horizons. I never really made tea at home. When I did it was from a teabag and tasted awful. Before the mass cancellations, I emailed Will various teapot questions. He replied in a prompt and informative fashion. That's what i'm thankful for.

The opportunity to have our orders cancelled?
I wanted free tea just as the next person. All they did was cancel an order for $0.00 This is not a major ordeal for me. Why should I complain about not getting something which cost me $0.00. I'm not out money and the only thing wasted was 10 minutes of time. The only thing lost was 10 minutes and a potential repeat customer.