Terms of Use

We guarantee your unconditional satisfaction!!

We want you to be completely happy with anything you buy from us. We even let you think about it for up to 30 days.  If, for whatever reason you are not completely satisfied, just follow our simple return policy (below) to get a refund or exchange.

We can only maintain these gracious policies as long as this policy is not abused.

Return Policy

To return an item within 30 days of purchase, simply indicate the reason for your return on your invoice, include it with your return and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post.

If you do not have your invoice copy, please indicate your name, address, order number and reason for the return on a separate piece of paper.

Send the return to:

California Tea House
Attn: Returns Department
10235 Candleberry Lane
Northridge, CA  91324

Return shipping can be refunded if you contact us first and use our shipping carrier and account.

General Notice

The Website strives to ensure that the information contained in this web site is accurate and reliable. However, We are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, We disclaim any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Website. We are not liable or responsible for any damages or injuries caused by use of this Website (such as viruses, omissions or misstatements). We may revise the information, services and the resources contained in this Website from time to time and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. In no event shall We be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein. The information provided by the Site's users is monitored, however, we will not be held liable for any member opinions.

Copyright Notice

Multimedia - The videos, pictures, and graphics in this Website are the exclusive property of California Tea House. Except where otherwise noted, the videos, pictures, and graphics contained here may not be copied, distributed, displayed, reproduced, or transmitted in any form or by any means without proper written permission of California Tea House